Privacy Policy

This Privacy Policy describes how Norway Peptides ("we," "us," or "our") collects, uses, and shares information when you visit norwaypeptides.com ("Site") or place an order with us. We are committed to handling your information responsibly and to collecting only what is needed to operate our business.

Information We Collect

We collect the following categories of information:

• Contact information you provide through inquiry forms or at checkout: name, email address, shipping address, telephone number, and institution or laboratory affiliation
• Order information including products purchased, lot numbers shipped, order dates, and amounts
• Payment information is collected and processed by our third-party payment processors. Norway Peptides does not store full payment card numbers on our systems
• Technical information automatically collected when you visit the Site, such as IP address, browser type, device type, pages viewed, and referring URL, used for security and basic analytics

How We Use Information

We use information to:

• Process and fulfill orders, including shipping, COA delivery, and customer support
• Verify buyer eligibility under our Research Use Policy
• Communicate about orders, lot recalls, COA updates, or material changes to our policies
• Maintain Site security and prevent fraud, abuse, or unlawful use
• Comply with legal, regulatory, accounting, and recordkeeping obligations
• If you opt in, send periodic newsletters or product announcements (you may unsubscribe at any time)

Sharing of Information

We do not sell your personal information. We share information only as needed:

• With shipping carriers to deliver your order
• With payment processors to complete transactions
• With service providers (hosting, email, analytics) bound by confidentiality obligations
• With law enforcement, regulators, or other parties when required by law or to protect our legal rights
• In connection with a merger, acquisition, or sale of assets, in which case the successor will be bound by this Policy

Cookies and Analytics

The Site uses minimal cookies for basic functionality and may use privacy-respecting analytics to understand aggregate usage. You may disable cookies in your browser settings; some Site features may not function correctly if you do.

Data Retention

We retain order records, lot documentation, and related communications for as long as required to comply with our recordkeeping obligations and to support traceability of supplied Products. Marketing contact information is retained until you unsubscribe.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, or to object to certain processing. To exercise any of these rights, contact us at research@norwaypeptides.com. We will respond within the time required by applicable law.

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act ("CCPA") provides you the following rights regarding your personal information:

• Right to Know, what personal information we have collected about you, the categories of sources, the business or commercial purpose for collection, and the categories of third parties with whom we share it
• Right to Delete, your personal information held by us, subject to certain exceptions (e.g., to complete a transaction, comply with a legal obligation, or maintain internal recordkeeping)
• Right to Correct, inaccurate personal information we maintain about you
• Right to Opt-Out of Sale or Sharing, Norway Peptides does not sell or share your personal information for cross-context behavioral advertising
• Right to Non-Discrimination, we will not discriminate against you for exercising any of these rights, including by denying service, charging different prices, or providing a different level of service

To exercise any of these rights, email research@norwaypeptides.com with your request and the email address on file. We will verify your identity using the contact information you have on file with us, then respond within 45 days as required by California law (extendable once by 45 additional days with notice). You may also designate an authorized agent to make a request on your behalf, in which case we will require written, verifiable authorization.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security of data transmitted to or from the Site.

Children

The Site and our Products are not directed to individuals under 21 years of age. We do not knowingly collect personal information from anyone under 21.

Changes to This Policy

We may update this Policy from time to time. The effective date above will reflect the most recent version. Material changes will be communicated through the Site or by email where appropriate.

Contact

Questions or requests regarding this Privacy Policy may be directed to research@norwaypeptides.com.